PRIVACY POLICY
Crispy Crepes Cafe
Last Updated: February 6, 2026
1. INTRODUCTION
Crispy Crepes Cafe ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit Crispy Crepes Cafe (our "Website") or visit us in person, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect several types of information from and about our clients, including:
Contact Information: Name, postal address, email address, and telephone number.
Appointment & Service Data: Service history, stylist preferences, and notes regarding hair treatments, sensitivities, or allergies.
Financial Information: We collect payment information for billing purposes; however, we do not store credit card numbers. All transactions are handled by secure, PCI-compliant third-party processors.
Technical & Usage Information: IP address, browser type, and details of your visits to our Website (e.g., pages visited, links clicked).
SMS Consent: Mobile phone numbers and your specific opt-in/consent for text messaging.
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, such as demographic information, general preferences, and website usage data.
3. HOW WE COLLECT INFORMATION
3.1 Direct Collection
Information you provide directly to us when:
Booking an appointment (online, by phone, or in person).
Completing client intake or consultation forms.
Contacting us for support or inquiries.
Opting in to receive SMS communications or newsletters.
3.2 Automatic Collection
As you navigate our Website, we may use automatic data collection technologies (cookies, web beacons, and server logs) to improve your experience and analyze traffic.
4. HOW WE USE YOUR INFORMATION
We use your information to:
Schedule, manage, and confirm your hair appointments.
Communicate with you regarding service updates, appointment reminders, and receipts.
Provide personalized styling and chemical treatments based on your history and safety needs (allergies).
Send occasional promotions or special salon offers (only if you have opted in).
Protect against fraudulent transactions and comply with legal obligations.
5. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information. We may disclose data:
To Service Providers: Trusted partners who assist in our operations (e.g., booking software, SMS delivery platforms).
For Legal Reasons: To comply with any court order, law, or legal process.
Business Transfers: In the event of a merger or sale of the salon, your information may be transferred to the new owner.
Mobile & SMS Data Sharing: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
6. YOUR PRIVACY RIGHTS & SMS OPT-OUT
Depending on your location, you may have the right to access, correct, or delete your personal information.
SMS Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to (617) 859-9585. After you send "STOP," we will send you a confirmation message. You will no longer receive SMS messages from us unless you sign up again. For assistance, text "HELP" or contact us directly.
7. DATA SECURITY
We implement appropriate technical and organizational measures to protect your information. While we strive for absolute security, no method of electronic storage or transmission is 100% secure.
8. COOKIES & TRACKING
Our Website uses cookies to enhance your experience. You can control cookies through your browser settings. We currently do not respond to "Do Not Track" signals.
9. CONTACT INFORMATION
To exercise your rights or ask questions about this policy, please contact us:
Crispy Crepes Cafe
714 Commonwealth Ave Boston, MA 02215
Phone: (617) 859-9585.
Email: [email protected]